Frequently Asked Questions (and their Answers)
Some new or not-so-common questions may not be listed here. If you don't find what you are looking for in this list, you can:
- Search the site. Others may have encountered and solved the same problem previously.
- Open a support ticket.
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Bluetooth virtual serial ports
- Do I need Bluetooth?
- How do I set up a Bluetooth virtual serial port on my computer?
- How do I connect to piAccess Link or to a phone's serial port with Windows and Widcomm Bluetooth stack?
- Which is best to set-up, an incoming or an outgoing Bluetooth virtual serial port?
- My Bluetooth virtual serial port does not show up!
piAccess Link and phone manager applications
- Which applications are known to be supported?
- My phone manager application is not listed, can I still use it with piAccess Link?
- Why is the timestamp for 'Sent' messages not shown in my phone manager application?
Finding more about your configuration
- How can I tell which version of Windows I have?
- How can I tell which Bluetooth stack I'm using on Windows?
- How can I tell which version of Mac OS X I have?
- How do I find out my mobile's firmware version?
Policies
- What do you do with the information I submit on the website?
- My phone is not supported, can you help?