Ticket #49 (assigned problem report)
Nokia N70 will not install piAccesslink Licence
| Reported by: | THI | Owned by: | dp |
|---|---|---|---|
| Component: | Link | Version: | Link-1.1 |
| Severity: | major | Keywords: | |
| Cc: |
Description
Hi ,
I have downloaded and installed piAccesslink successfully on my Nokia N70 however i am unable to use the software .
when I try to install the purchased full licence I receive the message "Unable to install compatible with piAccesslink version 1.10"
I have followed the steps you need to take for altering the app manager setting in order to allow unsigned apps to install : Applications Manager-> Options->Settings-Software Installation Settings-> ON (other options there are Signed Only and OFF)
This works as I have checked the piAccesslink on the N70 and it shows as installed .
So the error is not related to the app manager setting , it appears to be a conflict with the licence as it appears to think it is only for version 1.10 of the software where the installed version on my N70 is 1.10.1068,
My purchase authentication is listed below,
thanks
Mark Hutchison
Transaction Confirmation
Please retain for your records
Thank you
Your transaction has been processed on behalf of Pragmaticomm Limited.
Transaction details:
Transaction for the value of: GBP 10.00 Description: piAccess Link for S60 phones From: Pragmaticomm Limited Merchant's cart ID: 000206-huey-1156644288-08657 Authorisation Date/Time: 27/Aug/2006 02:05:45 Transaction ID: 191688066 This is not a tax receipt.
